Clients report 194% ROI and 3 month payback
Here are just a few sample business benefits. Improved technician productivity: Fewer systems with issues or crashes led to a 20% reduction in the number of tickets and more than $1.2 million in cost savings over three years. Shortened engineer involvement: Organizations estimated they could cut involvement by 60%, in turn trimming $1.2 million off the cost of hardware maintenance. Automating the milestone-tracking process reduced the burden on engineers and decreased the cost of customer support by close to $250K.
To learn more about potential cost savings and business benefits, read the entire report here.
